We are proud of the quality of A&A products!
That's why we offer a 100% money-back guarantee for any defects. If you find that the product/s you received have any problem/defect, you can contact us and send the product back within 30 days from the date of purchase to receive an exchange for a new product or a refund, if applicable.
Please send all returns to A&A Grower Supply, allow 7 business days for the processing of your return and any refund if applicable.
Your return must be postmarked —or must have been delivered to a commercial courier— on or before the 30th day after you placed the order containing the returned article.
You are responsible for all costs of shipping and handling, both in our initial shipment to you (if applicable) and your return shipment to A&A. In other words, shipping costs are not included in our guarantee. If, however, you request an exchange instead, you'll be responsible for the shipping and handling costs of our initial shipment to you (if applicable) and for your return shipment to us, but we'll pay the shipping and handling costs to send you the replacement item.
If you believe that any A&A product is defective, please contact us and return the product to us within 30 days of placing your order, once we receive it we'll inspect it and happily exchange the defective product or give you a refund if applicable.