Why should I buy From A&A rather than a competitor?

Our focus is simple: To provide the highest quality greenhouse products at convenient sizes and affordable prices for Growers of all sizes.

Ordering at our website:

  • What forms of payment does A&A accepts?

Visa, MasterCard, American Express, Discover and Paypal Accounts. We use Shopify Payment services so your payment is secure with us.

  • How do I know if my order was placed successfully?

​After your order is submitted you will be directed to an order confirmation page. If you've reached this page, you can be assured your order did go through and will be processed. You should also receive an email confirmation shortly after your order is submitted.

  • Can I cancel an order once it is placed?

​You can cancel your order up until it has been shipped by sending an  email to us. 

Returns / Exchanges:

  • ​What is your return policy?

We are proud of the quality of our products! We offer a 100% money-back guarantee on un-used products. ​If for any reason you are dissatisfied with your purchase, you can contact us and send it back within 30 days from the date of purchase to receive a new product or a refund, if applicable.

Allow 10-14 business days for the processing of your return and any refund if applicable.

Shipping and times:

  • How much Shipping and Handling Cost?

​We offer Free Shipping and Handling right now (Limited time only) on all orders placed within the Continental United States. All domestic orders are shipped by the United States Postal Service, UPS Ground or Fedex Ground. A&A will ship to the following countries: The United States and its territories, protectorates, possessions, and U.S. military addresses (APO/FPO); Canada; all other countries in North America, South America, and the Caribbean (except Cuba); all countries in Europe (including Turkey); and Australia, Cambodia, China, Cyprus, Egypt, Israel, Japan, Jordan, Kuwait, Malaysia, New Zealand, the Philippines, Samoa, Singapore, South Korea, Taiwan, Thailand, Tonga, Vietnam, and the United Arab Emirates. 

  • How long does it take for my order to ship once it is placed?

We do our best to ship orders the same day they are placed, or if orders are placed after 4PM pacific time ship the next day. In some cases sizes we need to check with the factory the availability of the size and we'll let you know what the timing is for that item. if this is the case, we'll be in touch with you to let you know hat to expect, and make sure you can wait that much, etc. 

Once shipped, you will receive a confirmation email.

Garden Shoes Sizing and Product:

  • What size of A&A Espadrilles should I order?

We recommend ordering half a size smaller than you normally wear in a casual or dress shoe. If you're typically in-between sizes, we recommend going with the smaller one since A&A will stretch slightly as you break them in.

  • How should my A&As Fit?

They should feel very snug at first. You want them to be tight enough so that they do not slip at all in the heal when you walk. A&A shoes will stretch and form to the shape of your feet within about 5-8 hours of wearing them. They should become one of the most comfortable pairs of shoes you own.

  • How do sizes compare between US, UK, EU and Japanese Systems?


  • How do Men's Sizes compare to Women's?

When converting to men’s sizes from women’s go down 1.5 sizes. For example, a women’s size 8.5 is roughly equivalent to a men’s size 7. Keep in mind that men’s shoes run slightly wider than women’s.

  • Do A&A products look just like the photos on the website?

We do our best to make our product descriptions as accurate as possible,  but we does not warrant that our product descriptions (or that the colors of the products as they appear on your monitor) are accurate, reliable, free of distortion, or without error. If you receive a product that you believe is not as described, you can return the product for an exchange or refund within 90 days of the date of purchase. Refunds are applicable to unworn products only.


  • How do I wash my A&A shoes?

A&As should be washed by hand in cold water with a gentle detergent and letting them air dry. We do not recommend putting A&As in the dryer under any circumstances. Color will fade over time with washing but they look pretty cool and does not compromise the durability of the shoe.

  • What type of Leather does A&A use?

We do not use leather anymore, our shoes are 100% vegan.

Info for Retail Stores and Sales Reps: 

  • Can Retailers place orders with wholesale prices?

Yes! We do have special prices for Retailers and would love to have our products in your store. Please contact us for details.

  • Can I become a retailer or sales representative for A&A products?

We'd love that. Please contact us for details. We are currently looking for Sales reps in several areas.


More Questions? Contact us